Question 1

What is Splittly?

Accepted Answer

Splittly is a free expense-sharing app that helps you split bills with friends and family. Track shared costs, settle debts fairly, and never lose track of who owes what.

Question 2

How do I create an account?

Accepted Answer

Click "Get Started" on the homepage, then sign up with your email address or Google account. It takes less than 2 minutes to get started.

Question 3

Is Splittly really free?

Accepted Answer

Yes! Splittly is completely free for personal use. All core features including groups, expenses, and settlements are free forever.

Question 4

Do I need to download an app?

Accepted Answer

No, Splittly works perfectly in your web browser. However, we also offer mobile apps for iOS and Android for a better mobile experience.

Question 5

How do I create my first group?

Accepted Answer

After signing in, click the "+" button or "Create Group" from your dashboard. Give your group a name, add members by email, and start tracking expenses.

Question 6

Can I use Splittly without inviting others?

Accepted Answer

Yes, you can create groups and track expenses on your own. This is useful for personal expense tracking or planning future group activities.

Question 7

What happens if my friends don't have Splittly accounts?

Accepted Answer

When you invite someone, they'll receive an email invitation to join. They can create an account and immediately see all the expenses you've added.

Question 8

How do I invite people to my group?

Accepted Answer

Open your group, click "Add Members," and enter their email addresses. They'll receive an invitation link to join your group.

Question 9

How do I change my email address?

Accepted Answer

Go to Settings > Profile, click on your email address, enter your new email, and verify it through the confirmation email we send.

Question 10

How do I reset my password?

Accepted Answer

Click "Forgot Password" on the sign-in page, enter your email, and follow the instructions in the password reset email.

Question 11

Can I change my display name?

Accepted Answer

Yes! Go to Settings > Profile and update your display name. This will be visible to all members in your groups.

Question 12

How do I delete my account?

Accepted Answer

Go to Settings > Security > Delete Account. Note that you must settle all outstanding balances before deleting your account.

Question 13

Can I have multiple accounts?

Accepted Answer

We recommend using one account per person. However, you can create separate accounts with different email addresses if needed.

Question 14

How do I change notification settings?

Accepted Answer

Go to Settings > Notifications to customize which notifications you receive via email and push notifications.

Question 15

Can I use Splittly in multiple currencies?

Accepted Answer

Yes! You can add expenses in any currency. We automatically convert amounts using real-time exchange rates.

Question 16

How do I set my default currency?

Accepted Answer

Go to Settings > Preferences and select your preferred default currency. This will be pre-selected when adding new expenses.

Question 17

Can I connect my bank account?

Accepted Answer

Currently, Splittly doesn't connect directly to bank accounts. We focus on tracking and splitting expenses, not processing payments.

Question 18

How many groups can I create?

Accepted Answer

You can create unlimited groups! Whether it's for roommates, trips, events, or projects, create as many as you need.

Question 19

How many people can be in a group?

Accepted Answer

There's no limit to the number of members in a group. We've seen groups with hundreds of members for large events.

Question 20

Can I remove someone from a group?

Accepted Answer

Yes, group admins can remove members. However, the member must have a zero balance before being removed.

Question 21

What's the difference between admin and member?

Accepted Answer

Admins can edit group settings, remove members, and delete the group. Members can add expenses and view balances but can't modify group settings.

Question 22

How do I leave a group?

Accepted Answer

Open the group, go to Settings, and click "Leave Group." You must settle all your debts before leaving.

Question 23

Can I rename a group?

Accepted Answer

Yes! Group admins can rename groups at any time from the group settings.

Question 24

What happens if I delete a group?

Accepted Answer

Deleting a group removes it for all members. All expense history is permanently deleted. Make sure everyone has settled up first!

Question 25

Can I archive old groups?

Accepted Answer

Yes, you can archive groups to hide them from your main view while preserving the expense history.

Question 26

How do I make someone else an admin?

Accepted Answer

Go to group settings, find the member, and click "Make Admin." Groups can have multiple admins.

Question 27

Can I transfer group ownership?

Accepted Answer

Yes, the group creator can transfer ownership to another admin from the group settings.

Question 28

How do I add an expense?

Accepted Answer

Open your group, click the "+" button, enter the expense details (amount, description, who paid, who owes, and save.

Question 29

Can I split expenses unequally?

Accepted Answer

Yes! When adding an expense, you can choose to split by exact amounts, percentages, or shares instead of splitting equally.

Question 30

How do I edit an expense?

Accepted Answer

Click on the expense, then click "Edit." You can modify any details including amount, description, and split.

Question 31

Can I delete an expense?

Accepted Answer

Yes, click on the expense and select "Delete." This will update everyone's balances accordingly.

Question 32

What if I paid for only some people in the group?

Accepted Answer

When adding an expense, you can select exactly which members should be included in the split.

Question 33

How do I add a recurring expense?

Accepted Answer

When creating an expense, enable "Recurring" and set the frequency (weekly, monthly, etc.). Splittly will automatically create the expense on schedule.

Question 34

Can I add expenses in different currencies?

Accepted Answer

Yes! Select the currency when adding an expense. We'll automatically convert it for members using different default currencies.

Question 35

How do I scan a receipt?

Accepted Answer

When adding an expense, click the camera icon to scan your receipt. Our AI will extract the amount and details automatically.

Question 36

Can I attach images to expenses?

Accepted Answer

Yes! You can attach receipt photos or any images to expenses for reference.

Question 37

How do settlement payments work?

Accepted Answer

Splittly calculates the most efficient way to settle debts. Click "Settle Up" to see who should pay whom and how much.

Question 38

Does Splittly process payments?

Accepted Answer

No, Splittly tracks expenses and calculates who owes what. You settle payments outside the app (Venmo, cash, bank transfer, etc.).

Question 39

How do I record a payment?

Accepted Answer

After settling up outside the app, click "Record Payment" to mark the debt as paid in Splittly.

Question 40

Can I export my expense data?

Accepted Answer

Yes! Go to group settings and click "Export." You can download your expenses as CSV or PDF.

Question 41

Does Splittly work offline?

Accepted Answer

Yes, our mobile apps support offline mode. Add expenses without internet and they'll sync when you're back online.

Question 42

Can I see expense history?

Accepted Answer

Yes! Every group has a complete history of all expenses, payments, and changes with timestamps.

Question 43

How do I search for expenses?

Accepted Answer

Use the search bar at the top of your group to find expenses by description, amount, or date.

Question 44

Can I categorize expenses?

Accepted Answer

Yes! Add categories like "Food," "Transport," "Accommodation" when creating expenses to organize your spending.

Question 45

Are there spending reports?

Accepted Answer

Yes! View detailed reports showing spending by category, member, and time period in the group insights section.

Question 46

Can I set a group budget?

Accepted Answer

Yes, group admins can set budgets and receive notifications when spending approaches the limit.

Question 47

Does Splittly have a mobile app?

Accepted Answer

Yes! Download our free apps for iOS and Android from the App Store or Google Play.

Question 48

Can I use Splittly on multiple devices?

Accepted Answer

Yes! Your account syncs automatically across all devices in real-time.

Question 49

Is there a dark mode?

Accepted Answer

Yes! Splittly automatically adapts to your system's dark mode preference, or you can toggle it in settings.

Question 50

Is my financial data secure?

Accepted Answer

Yes! We use bank-level encryption (256-bit SSL) to protect your data in transit and at rest.

Question 51

Who can see my expenses?

Accepted Answer

Only members of your groups can see expenses in those groups. Your data is never shared with anyone outside your groups.

Question 52

Does Splittly sell my data?

Accepted Answer

Never. We don't sell, rent, or share your personal information with third parties for marketing purposes.

Question 53

Can I make my profile private?

Accepted Answer

Your profile is only visible to people in your groups. You can control what information is displayed in your profile settings.

Question 54

How do I enable two-factor authentication?

Accepted Answer

Go to Settings > Security and enable 2FA. You can use an authenticator app or SMS for the second factor.

Question 55

What data does Splittly collect?

Accepted Answer

We collect only what's necessary: your email, name, and expense data you enter. Read our Privacy Policy for full details.

Question 56

Can I download all my data?

Accepted Answer

Yes! Go to Settings > Privacy and request a data export. We'll email you a complete copy of your data.

Question 57

I didn't receive my invitation email

Accepted Answer

Check your spam folder. If it's not there, ask the group admin to resend the invitation or share the group link directly.

Question 58

My balances don't look right

Accepted Answer

Click on your balance to see a detailed breakdown. If something's wrong, check if all expenses are recorded correctly.

Question 59

I can't log in to my account

Accepted Answer

Try resetting your password. If that doesn't work, contact support at support@Splittly.com.

Question 60

The app isn't syncing

Accepted Answer

Check your internet connection. If you're online and still having issues, try logging out and back in.

Question 61

I accidentally deleted an expense

Accepted Answer

Contact support immediately. We may be able to recover recently deleted expenses.

Question 62

How do I report a bug?

Accepted Answer

Email us at support@Splittly.com with details about the issue, including screenshots if possible.

Question 63

The settlement calculation seems wrong

Accepted Answer

Our algorithm minimizes transactions. The amounts might look different than expected, but the total owed is correct. Click "View Details" to see the calculation.

Frequently Asked Questions

Getting Started

Account & Settings

Groups & Members

Expenses & Payments

Features & Functionality

Privacy & Security

Troubleshooting

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